Effective July 24, 2026

The Concrete Anomaly respects your privacy. This policy explains what information we collect, how we use it, and the choices available to you when you visit our website, submit an inquiry, join our mailing list, or purchase or commission work.

INFORMATION WE COLLECT

We may collect information you provide directly, including your name, email address, telephone number, company name, location, project details, shipping or billing information, and communications with the studio.

We may also collect limited technical information through cookies and similar technologies, including browser type, device information, pages visited, referring sources, and interactions with our website and advertisements.

HOW INFORMATION IS USED

Information may be used to:

• Respond to inquiries and discuss potential projects
• Prepare proposals, estimates, invoices, and project documentation
• Process purchases and coordinate shipping or installation
• Send requested updates and marketing communications
• Analyze and improve website performance
• Measure advertising performance and prevent fraud
• Comply with legal and contractual obligations

SERVICE PROVIDERS

We may use trusted service providers to operate our website, process payments, deliver email, analyze traffic, manage advertising, and support business operations. These may include Squarespace, Google Analytics, Google Ads, Meta, payment processors, email providers, and shipping or installation partners. These providers process information according to their own privacy policies and only as necessary to provide their services.

COOKIES AND ADVERTISING

Our website may use essential, analytics, and marketing cookies. Analytics and advertising tools may collect information about website activity to measure performance and present relevant advertising. Where available, you may manage these technologies through our cookie banner or your browser settings.

We do not sell personal information for monetary consideration.

DATA RETENTION

Information is retained only as long as reasonably necessary to respond to inquiries, manage projects and transactions, maintain business records, resolve disputes, and satisfy legal requirements.

YOUR CHOICES

You may unsubscribe from marketing emails at any time using the link included in those messages. You may also request access to, correction of, or deletion of personal information associated with you, subject to applicable legal and recordkeeping requirements.

SECURITY

We use reasonable administrative and technical measures to protect information. However, no website, electronic transmission, or storage system can be guaranteed completely secure.

CHILDREN

This website and our services are not directed toward children under 13, and we do not knowingly collect personal information from children.

POLICY UPDATES

This policy may be updated periodically. The effective date shown above will identify the latest revision.

CONTACT

For privacy questions or requests, contact:

The Concrete Anomaly
hello@theconcreteanomaly.com